Welcome to

Brough Consulting

Experts in Communications Solutions

Customer Communications Services

The communications world is continually evolving.  Your customers and employees are demanding  interaction  through mediums of their choice, whether that's through traditional letters and bills, email, e-hosted services, SMS or online chat.

Brough Consulting will transform your communications through it's partnerships with leading providers of document design and composition services,  data processing, digital services, SMS, email and one to one messaging systems.

Utilising over 20 years of expertise and knowledge of the industry, we will help you source cost effective postal solutions and print providers to meet your specific requirements.

Our Services

Paul Brough, Managing Director

Paul formed Brough Consulting in 2018 as he believes there is a lack of independent advice for customers who are reviewing and selecting their end to end communications providers.  Starting with creative design through to postal services, he has forged relationships over many years with leading industry directors in the marketplace.  

Paul is an experienced CEO with over 20 years’ in the transactional print, postal and e-services sector and is widely acknowledged as a key influencer in the industry.   He has a track record of business transformation, driving efficiencies for customers through innovation, document redesign and re-engineering.

He has been a key player in pushing the industry forward to develop enhanced customer communications experiences.

Paul is a Non-Executive Director of the Mail Users’ Association and board member of the Royal Mail Letters Advisory Board.

What we can do for you

Postal Savings

Audit of your documents and postal services maximising savings by sourcing cost effective solutions

Customer Communications

From creative document design to a fully managed service, working with our partners to help implement and deliver your personalised multi-channel communications

Business Transformation

Providing business strategy advice to the communications supply chain, including equipment manufacturers, printing and software services companies. 

Contact details

  paul@broughconsulting.co.uk          07554 523549